If you succeeded in starting your e-commerce business through own website / digital store, then this is not the only thing to put your mind at peace. You definitely wish for a more easy and trouble-free process to go ahead with fulfilling maximum orders daily. This is the fun part of running an e-commerce store, when you want high volume of orders coming in along with less effort to be put in for their processing and dispatch. As a result, you would engage yourself in seeking a modern way of getting those orders processed in the blink of an eye.
To achieve this goal you need a proper order management system and platform to track sales, receive orders and ensure they are processed efficiently with minimum struggle.
The basic feature of the order management system is to reduce manual and repetitive work which would be costly as to hire more manpower, plus it would leave you exhausted. Having a proper order management system offers automation wherever it is possible, from calculating costs to storing customers’ information, maintaining order history and have them dispatched in time.
Such systemized procedure helps in faster and better order processing, minimizes the handling time which contributes to increase in sales, and eliminates human errors which could be a risk in manual order processing. Therefore, I’m going to be your guide in this article to understand why you should give Stock Konnect a try as this software would reduce your workload with it’s cost and time saving attributes.
What Is Order Processing Software?
If you plan to take a leap by selling on different platforms through multiple online stores, and as the company grows, processing orders manually with pen and paper isn’t your cup of tea. That’s where order processing software such as Stock Konnect showcases its value through an automated order processing and integration with various shipping companies. It limits the chances of human error and ensures customer satisfaction, regardless of how large an operation is.
Order processing software stores and shares data on orders check stock availability and tracks order delivery, all of which can help ensure orders are filled accurately and on time. This is key to success because accuracy and reliability increase customer satisfaction, and customer satisfaction leads to more sales.
Today, order management requires a multi-dimensional system that touches nearly every aspect of how your business operates, including:
- Customers
- Sale channels
- Product information
- Inventory levels and location
- Suppliers for purchasing and receiving
- Customer service
- Order printing, picking, packing, processing, and shipping
A software with a combination of digital storefront, up-to-date inventory, product management and order processing. All major features are stored in one system then what more do you need to run and expand your business in today’s highly competitive digital market.
Why Use Order Management Software?
Fulfillment of customer demand — By matching orders with available inventory, companies can increase customer satisfaction and improve sales as this gains customer trust.
Improve employee productivity — Employees can become more productive through automation of order processing, and learn updated skills that contribute to new methods of selling and marketing.
Key features of an effective e-commerce order management system:
The Most Common Inventory Management Problems and Their Solutions
An effective e-commerce order management system organizes various services to resolve the complexity of manual processes.
Here are a few of the key features it offers to retailers/resellers:
Eliminate manual and lengthy work with automation
The most advanced order management system will automate actions in both fulfillment and warehouse management processes. Automation rules will adapt to the unique needs of your business for improvement of order processing.
Abolishing the need to handle orders manually, keep a check and make manual order changes. Automation speeds up the productivity of your company by keeping track of sales, generating accurate reports, instantly hitting dispatch targets with the systematic processing of new orders, and adding many more benefits to the list.
The best order management software will allow you to create multiple automated fulfillment rules for different scenarios, also set a shipping rule for to be applied in bulk which doesn’t need repetitive manual work. It will check for new orders constantly and apply those rules to eligible orders immediately. Where a manual process would take many hours and turn out to be hectic, all sales and orders can be handled by a competent software within no time.
Work on every sales channel
If your e-commerce business has been spread out to various platforms and you find it hard to manage and process all orders separately. Then your wait and anxiety is over, as one of the most essential features an order management software provides is the ability for multi-channel sales order management and bulk processing. Centralizing orders from all channels in one system, also known as one screen, this software allows businesses improved vision of their entire order processing operation and how to succeed.
Stock Konnect offers integration with companies like Amazon, eBay, Shopify for customer account information, stock levels, product details, and pricing to be shared across platforms so that users can avoid the pitfalls of badly synchronized order integration.
Regardless of where your customer placed the order, which store / platform your product sold on, data is shared across sales channels and transferred to the software dashboard so that orders could be processed together and dispatched with accurate details.
No limits on order volumes
While manual order processing is a hurdle for small or medium-sized businesses to grow in size and have high volumes of orders, it can be impossible to scale the volume of accepted purchases. This is where order management software comes as a savior, reduces the need for manual work, and thus dramatically expands the number of orders a company can process.
With the upgraded order management technology, a business / digital reseller can manage many orders without the urge to get more staff to carry out this process. Infact, an automated system avoids costly human mistakes which have a high chance of arising during manual and high-volume order processing. Through configured bulk actions and repetitive tasks, each order becomes as easy as the next, no matter its volume.
Provide insights by sales channel, product, and customer
An order management software can help you achieve your performance goals by providing insights specific to the products you offer and the customers that purchase them. Combining real-time sales and performance data, a good quality software can supply you with the relevant and detailed information to streamline the processes
This ensures you list and sell on any integrated platform, use the software to its best for listings’ optimization, monitor performance and have orders processed and reach the end consumers in time. This means that businesses receive a more clear picture of operations and can focus on the necessary products, channels, regions, and customers that will drive growth.
Extensible integration capability
Stock Konnect being an optimal software is integrated with other sales channels required for specific business needs.
In the fiercely competitive domain of online retail, an order management system that optimizes the speed and accuracy of order processing can positively impact the customer experience, giving your business an edge over its competitors.
With a growing number of consumers expecting integrated multi-channel e-commerce experiences, customers anticipate smooth purchasing across multiple platforms. From the point of purchase to tracking an order online, through to delivery and a potential return process, the order journey provides an opportunity to enhance your brand/store reputation, boost your credibility and give your revenue a hike.
Why choose Stock Konnect for order processing and management?
As Stock Konnect proposes “One Screen” order processing, that is orders from different stores/sales channels are collectively visible and ready to be processed on the same platform. Adding to this, whether the product sold in UK or Europe, whichever country/marketplace it is. Orders from everywhere are exported to Stock Konnect to be processed in bulk, which also includes generating and print shipping labels.
Very easily you can obtain an Excel file for bulk upload with all customer details and print all shipping labels on one go. Effortlessly, this counts as a one-man job with minimum errors and it ensures no orders are missed.
Briefly, some of the key features this product and order management tool has stored in are given below:
- Different couriers are integrated to avail best services
- Multiple sales channels are integrated to sell and dispatch orders from
- No additional work to process multiple orders from the same customer
- Auto-fetch customer’s delivery address
- Can merge duplicate orders and dispatch as individual
- Highlights incorrect customer information in address to avoid logistic issues
- Create and set accurate shipping rules to apply in bulk to all products/orders
- Generate and print bulk labels for all orders
- Customer support is available to guide you step by step
Additional features:
- To avoid any conflict, and make it easier for you to differentiate the order status, the Orders window is divided into categories – New, Pending/on hold, fake dispatch, All
- Manifest / end-of-day form is smoothly generated for couriers to collect parcels from the warehouse
- Minimum 2-3 years back up of all orders
Order Management software is designed to facilitate and automate the order fulfillment process, reducing the time and manual effort put, and improving order processing efficiency for suppliers and wholesalers. As explained in this article above, you know how to wisely choose the best software and tool for the long-term benefit to your online business.
